FAQ

Sassy Stylez – Frequently Asked Questions (FAQ)

1. What types of t-shirts do you sell?

We offer a wide range of stylish and trendy t-shirts for men, women, and kids. Our collection includes graphic tees, custom designs, seasonal prints, and limited-edition releases.

2. How do I place an order?

Simply browse our online store, select your desired items, choose your size and quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout and follow the payment instructions.

3. What payment methods do you accept?

We accept major credit and debit cards, EFT (Electronic Funds Transfer), PayFast and PayPal. All transactions are secure and encrypted.

4. Do you offer custom t-shirt designs?

Yes! We offer custom printing services. You can upload your design or contact us to create a personalized t-shirt. Additional charges may apply depending on the complexity of the design.

5. How long does shipping take?

Orders are typically processed within 2–3 business days. Delivery times vary based on your location:

  • Local (South Africa): 3–7 business days
  • International: 7–14 business days

6. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use it to monitor your delivery status.

7. What is your return policy?

We accept returns within 7 days of delivery for unworn, unwashed items in original packaging. Custom or personalized items are non-refundable unless defective. Please contact us to initiate a return.

8. Do you offer discounts or promotions?

Yes! We regularly run promotions and offer discounts to our loyal customers. Subscribe to our newsletter or follow us on social media to stay updated.

9. What sizes do you offer?

Our t-shirts are available in sizes X1-2 to 3XL. Please refer to our Size Guide on each product page to find your perfect fit.

10. How can I contact customer support?

You can reach us via:

  • 📧 Email: info@sassystylez.com